3. Delivery Liability and Disputes

3.1 Customer Responsibility for Address Accuracy

• Customers must provide accurate and complete delivery information.
• If a package is delayed, lost, or not delivered due to an incorrect address, re-delivery costs are the customer’s responsibility.

3.2 Damaged or Tampered Shipments

• All products are securely packaged and quality-checked before dispatch.
• Refuse packages showing visible damage or tampering. If accepted, photograph the package and contents, and contact us within 48 hours to initiate a claim.

3.3 Delays and Force Majeure

• Delivery schedules are estimates; we cannot guarantee exact transit times.
• K.P. LEATHER ASSOCIATES is not liable for delays or loss caused by circumstances beyond our control, such as severe weather, civil unrest, or courier delays.
• We will make every effort to notify you of significant service interruptions.